For all new faulty items, except for human factors, you are very welcome to contact our customer service center, after all steps are been confirmed, please help us to send the items back to us, and we will try to arrange new items posting to you in the first prioirity.
Goods Returned Processing Statements：
＊So far as possible, Goods should be returned: with both goods and all packaging as far as possible in their original condition; securely wrapped; including our delivery slip and label; at your risk and cost. ＊For clothing and T-shirt, please do not wash and damage before your right sizes are confirmed.
＊If items are labeled for discount or offer selling, no returned goods are accept (unless item damages)
＊To save more of your precious time, please arrange send back of your good returned on faulty items within 7 days possible after your receiving of item. Or you can choose to contact our customer’s service in the first moment to protect your right of exchanging.
Payment Returned： ＊If you find out any unmatch order, or returned good and wish to arrange cancellation of payment, you can contact our customer service first. ＊After our customer service has confirmed your items and prices, we will try to arrange the most suitable way of fund returned according to your payment methods.